Transform

New Payments Platform

You need strategies and solutions to help you navigate an uncharted environment. We can help.
Payments can now be received in seconds via the New Payments Platform (NPP).

HSBC is now live with the New Payments Platform (NPP). As part of our phased approach, you will be able to receive incoming NPP payments with effect from 1 October 2020.

Anytime payments

The New Payments Platform (NPP) is a new infrastructure in Australia that will enable customers of different banks to make and receive domestic real-time payments, 24 hours a day, seven days a week, 365 days a year. HSBC Australia is a direct member of the New Payments Platform Association.

Payment cut off times will soon be a thing of the past. As business models have developed to provide a 24/7 customer experience, NPP will allow you to manage payments and fulfil your service offering anytime, anywhere.

Customers of HSBC

As an HSBC account holder, you will be able to receive domestic NPP payments with effect from 1 October 2020. There is no fee to receive near real time payments through NPP.* Some financial institutions have not launched NPP and therefore do not yet support this payment type.

*As long as the payer is making the payment to a BSB account number.

Near real-time settlement

The payment value for your NPP payment is received on a near real time basis**. This can help to speed up the cash allocation and reconciliation process for your finance team. With collections settled in less than a minute, NPP is able to support ‘just in time’ business models and can help your organisation optimise its working capital.

**NPP collections are settled between 5 seconds and 1 minute.

Richer transactional data

NPP provides an option to assign up to 280 characters against each transaction. This rich information can assist your Accounts Receivables team with faster reconciliation and reporting, minimise Days Sales Outstanding (DSO), and contributes to working capital optimisation.

Streamlined reporting

Through HSBCnet you can receive your end of day and intra-day bank statements with up to the minute transaction details. You can also access HSBCnet for real time updates as part of your account information.

Features and benefits

Your AUD payments will be received in seconds

Gain better control of your financial position and avoid overdraft

There is no cost to receive NPP payments

Near real-time Payments can be received in your domestic accounts from other local banks

More secure than sending a cheque

Reduce your paperwork when handling payments

Full transaction information through HSBCnet

Request a call back

New Payments Platform

Send and receive New Payments Platform (NPP) payments with HSBC Australia accounts.

Experience the New Payments Platform (NPP) near-real time payments in Australian dollar (AUD) with eligible HSBC Australia accounts using HSBCnet payment screens and payment files submitted through the File Upload service on HSBCnet, Connect and API.

What are NPP payments?

The NPP payment service allows you to send and receive near real-time payments with other enabled financial institutions in Australia using the NPP payment network.*
NPP payments are immediate payments (payment date = today):

  • processed in near real time 24 hours a day, 7 days a week, 365 days a year.
  • sent from an NPP-eligible AUD account to an NPP-eligible account with other participating financial institutions in the NPP real-time payment network in Australia, in AUD only.
  • sent using a beneficiary's Bank State Branch (BSB) number and account number only (note that HSBC currently does not support PayID).
  • less than AUD 10 million per transaction.

Note: payments sent or received on weekends or holidays in Australia will debit your HSBC account and credit the beneficiary account immediately but will be value dated and show on your bank statement for the next business day.

*Terms and Conditions apply

How can Corporates benefit from NPP?

  • Real-Time Payments let you make fast payments between accounts. You can pay suppliers, utility bills and refund clients almost instantaneously any time you need, all year round
  • Improved visibility and control of cash flow. Real-Time Payments facilitate instant notification on payments and collections.
  • Immediate availability of funds. Real-Time Payments mitigates the risk of payment delays associated to traditional payment methods. It also enables corporates to settle payments at the right time to match with incoming flows.
  • Enriched data and information. Major Real-Time Payment schemes adopt ISO 20022 format that carries extended fields, thus equipping corporates with more data to improve their reconciliation. NPP allows up to 280 characters of reference text in comparison to BECS (ACH) which allows up to 18 characters.

For more information, please read our comprehensive NPP FAQs document.

Learn more

Contact us

Please reach out to your client account manager, relationship manager, or contact the HSBCnet helpdesk if you still have questions regarding the platform:

Phone. +61 2 9005 8410 or 1 300 300 437 (within AU)

Hours. 9:00am – 7:00pm AEST, Mon – Fri.

Email. Visit this site and click 'Contact by email'

*Phone line select option 1

Browsing HSBC Insights business banking page

Insights

Explore our industry insights and banking capabilities in a simpler way

Woman accessing desktop for Business banking solutions

Need help?

Get in touch to learn more about our banking solutions and how we can help you drive your business forwards.